Central Western Daily, 15 Oct 2007
In CWD 15 October 2007 "Service complaints ring loud" By Ben Brennan, a person complained about poor Next G coverage in Spring Hill. When WiMax wireless broadband comes in, people can use the wireless internet to make phone calls cheaper and with better quality with mobile handsets that allow GPRS and VoIP (Voice over IP) calls. On the Internet people can make free or very cheap voice calls using Skype or Yahoo! or MSN with a basic USB phone connected to their computer.
If you use wireless internet or even ADSL or ADSL2+ broadband for phone calls, people can snub Telstra's pathetic service. You can call a normal phone or mobile phone using VoIP, not just another VoIP user so you are not limited to just calling Internet users. There are even VoIP companies now that just major on VoIP phone calls. I gave up on Telstra's CDMA for wireless internet in Orange this year due to the same arrogance and stuffing around that this person suffered when trying to rectify it or get a timeline for repairs and the lack of stress is great! Vote with your feet and take your business elsewhere when your plan runs out and get rid of Telstra's humbug. Use the internet for voice communications not just Web and email and give Telstra a run for its money. Be brave! Try the internet! It won't bite.